FREQUENT QUESTIONS


Common Questions


Have questions about funeral services or arrangements? We've gathered some of the most common questions to provide clear, helpful answers and guide you through the process.

  • What services do funeral directors perform?

    The funeral director's job is to assist the bereaved in various ways to help them through the loss of a loved one. A funeral director provides bereavement and consolation services for the living, in addition to making arrangements for the cremation, burial, and memorial services for the deceased. They fulfill the role of funeral arranger, funeral director, funeral attendant, and embalmer.


    The following list is not all-inclusive, but describes some of the major tasks of a funeral director: 


    • Removal and transfer of the deceased from the place of death to the funeral home
    • Professional care of the deceased, including embalming, casketing, and cosmetology
    • Consulting with family to make arrangements for the funeral service
    • Filing certificates, permits, and other required forms
    • Obtaining copies of the death certificate
    • Creates and publishes the obituary
    • Assists the family with death-related claims, including Social Security, VA insurance, grief counseling
  • Why are funerals so expensive?

    A traditional funeral involves a number of services which add to the total cost. Besides a non-declinable basic services fee, other charges may include removal/transfer of the body to the funeral home; embalming; other preparation of the body; use of facilities and staff for viewing; use of facilities and staff for the funeral ceremony; use of a hearse, service car, or van; a basic memorial printed package; metal casket, a vault or grave liner, and purchase of a cemetery plot.

  • What is the purpose of a funeral?

    A funeral or memorial service provides an opportunity for the living to show respect for the deceased and pay tribute to their life. It provides a framework to freely and openly express our beliefs, feelings, and thoughts about the death of our loved one. It gives us permission to grieve our loss, share in solidarity, and gain strength from others who are experiencing the same loss.

  • What are the choices for funeral services?

    The four main types of funeral services include the traditional funeral service, the memorial service, the committal service, and the affirmation or celebration of life service.

  • Can you still have a funeral if you choose cremation?

    We specialize in direct cremation, which means we focus solely on the cremation process. While we do not provide traditional funeral services like viewings or memorial events, we understand the importance of these gatherings. You can plan a service to honor your loved one at a time and place that is right for you, whether that's at a place of worship, a community center, or a private home.


    Cremation By Grandview solely offers direct cremation.

  • Can I plan in advance if I choose cremation?

    Pre-arranging funeral services can be done regardless of the final disposition. Pre-arranging is simply recording your wishes with the funeral home and prefunding if you choose to do so.


    Cremation By Grandview does not offer pre-arrangement services.  If you would like information about pre-planning, reach out to our affiliate, Smith Funeral and Cremation Service, 865-983-1000

  • What information should I bring to the arrangement conference?

    • Advance Directives - If the deceased left any written advance directives concerning the disposition of his remains and memorialization, you need to bring them with you. These instructions may be found in a will, or there may be a formally witnessed disposition directive, funeral pre-arrangements, or a pre-need contract.
    • Military Discharge Papers
    • Details on any cemetery property owned by the deceased or the family (grave plot, columbarium space, etc.)
    • Recent photograph of the deceased and any personal effects that you wish to be included in the viewing or burial
    • Specific information on the deceased: 

            - Full legal name

            - Address

            - Marital status

            - Social Security number

            - Date of birth

            - Place of birth (city and state)

            - Educational history (number of years of schooling)

            - Armed Forces service dates and serial number

            - Occupation or profession

            - Parent's names, including mother's maiden name

            - Next of kin and other survivors